Our policy is valid for a period of 180 calendar days from the date of the purchase. If you are not satisfied with the product, you can ask for a refund. If the period of 180 days has lapsed since the purchase, we can’t, unfortunately, offer you a refund.
Refund requirements
The following criteria must be met to qualify for a refund:
– Customer’s account must be in good standing
– Product must be deleted
– Customer must send:
- Invoices from supplier
- Seller Central data for the previous 180 days
- Marketing invoices from all sources of marketing
- Document stating product cost, sell price, and expenses showing there has been no profit in the last 180 days of sales.
If the conditions listed above are not met, we reserve the right not to issue a refund.
Additional services
Please note that any additional services, custom work or technical support are non-refundable as our time cannot be recovered.
Contacting us
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:
info@usaresearchgroup.com
This document was last updated on March 16, 2022